We started ARIV because we kept seeing the same thing from different angles: serious operations running on tools that were never meant to work together, and nobody with the time to fix it properly.
Commercial strategy for technical products. Most of this work starts as a business problem that has been described as a software problem, and separating the two is the first thing we do.
Knowing how a complex operation actually runs, as opposed to how its process document says it runs, is the whole basis of the diagnostic.
Systems built with the assumption that inputs are messy and things fail. That is the right instinct for software a dispatch floor depends on.
Old systems, hard integration, real compliance. Most of what we build has to connect to something that already exists and cannot be replaced.
We are early, and we would rather say so. In practice that means your work gets a dedicated team, with the founders directly involved, we take on few clients at a time, and we price the first engagement in a sector lower, because your process is how we learn that sector.